VENI Energy Group’s Data Protection Declaration

This data protection declaration explains how
VENI Energy Group collects and uses personal data.

 

Personal data constitutes information and assessments that can be associated with a person. This may for example be a name, domicile, telephone number, E-mail address or IP address.

All collection, recording, copying, collation, storage and delivery of personal data is termed the processing of personal data.

VENI Energy Group, in the person of its CEO, is the data controller for the company’s processing of personal data. Where the day-to-day responsibility had been delegated, this will appear under the individual point. The delegation encompasses solely the tasks and not the responsibility.

Web-based processing of personal data

The Web Editor has the day-to-day responsibility for VENI Energy Group’s processing of personal data at VENI Energy Group’s Web sites, unless stated to the contrary below. It is voluntary for visitors to the Web pages to provide personal data in connection with services such as contacting us and receiving newsletters. The basis for the processing is consent from the individual, unless specified otherwise.

VENI Energy Group is responsible for the content of its Web pages. When you have clicked on a service, you leave our Web pages and go to a Web page of the company that owns the service concerned. This company is the data controller for its Web pages, and may have different analysis tools and store different data about you than what VENI Energy Group does.

Newsletter

You can subscribe to a newsletter whereby you receive an E-mail from us when we publish new information on our Web pages. For us to be able to send you an E-mail, you will need to register an E-mail address. Your E-mail address will be stored in a separate database, and will not be shared with others and will be deleted when you terminate the subscription. The E-mail address will also be deleted if we receive a return notification that it is not active.

Telephone and E-mail

 VENI Energy Group utilises E-mail and telephone numbers as a part of our daily work in communicating with customers, potential customers, employees and suppliers. When using E-mail, we will be able to process personal data. The same applies for telephone conversations, where central information may be entered into a journal. This is information we generally need to meet an obligation to the registered person, where the legal basis for processing is either by their consent or as an element in the fulfilment of an agreement.

Questionnaires

VENI Energy Group uses SurveyMonkey to perform periodic studies. We will always state the purpose of the questionnaire, and whether it is anonymous or not. VENI Energy Group will not share the data with others or use the data for purposes other than what has been stated.

Cookies

Cookies are small text files that are placed on your computer when you download a Web page. VENI Energy Group utilises cookies and collects information on visitors to Web sites owned by VENI Energy Group. The purpose of this is to prepare statistics that we use to improve and further develop the informational offerings at the Web site. Examples of what the statistics provide answers to are how many people visit different pages, how long the visit lasts, which Web pages the visitors arrived from and what browser they are using.

The data is processed in anonymised and aggregated form. What is meant by anonymised is that we cannot trace data we collect back to the individual user. We collect the IP address, but the IP address is anonymised by only the first three groups in the address being used to generate statistics. In other words, if the IP address consists of the numbers 195.159.103.82, then just 195.159.103.xx will be used. In addition, the IP addresses are processed at an aggregated level, i.e. all data is merged together into a group and not processed individually.

We use the Google Analytics analysis tool at our Web site. It is a tool that belongs to Google, Inc. and which has been installed on a separate server at the operating supplier. Information from this tool is not delivered by VENI Energy Group to other actors.

At https://ec.europa.eu/info/law/law-topic/data-protection_en you can read about how to set your browser to accept or reject cookies.

We use the following cookies on our Web pages:

Search

VENI Energy Group saves data on precisely which words users enter into the search tool. The purpose of storing this is to make our informational offerings better. The use pattern for searches is stored in a separate database, and it is only stored in aggregated form. Only the words searched for are stored, and they cannot be connected to other data about the users, such as their IP addresses.

Sharing of posts

When you make a post, information is added there and then to the online community of your choice. How the online community concerned subsequently handles the data is governed by your agreement with the online community. An indication that you have made a post is however not stored with us.

Page and service functionality

For services that require logging in or for searches, cookies may be used to ensure that the service is presenting data to the proper recipient.

Storage and security for personal data

We will store your personal data as long as it is necessary for the purpose for which the personal data was collected. This means for example that personal data that we process based upon your consent will be deleted if you withdraw your consent.

Our suppliers

VENI Energy Group utilises external service suppliers who will be able to process personal data on our behalf. The processing subsequently occurs in accordance with our instructions and a data processor agreement that we have entered into.

Omega Media is VENI Energy Group’s data processor, and is our turnkey supplier for development, operation and maintenance of Web sites. The supplier uses Amazon as a subcontractor to conduct the operation of the Web site.

Data that is collected in connection with the operation of the Web site will be stored on separate servers operated by the supplier. Only VENI Energy Group has access to the data that is collected.

Your rights when we process personal data about you

You have a right to inspect the personal data we have recorded about you, and can demand correction or deletion of personal data that we process.

If processing is based on consent from you, we note for your attention that this consent may be withdrawn  at any time.

Questions concerning our processing of personal data about you, its correction or deletion can be asked by sending them to asiakaspalvelu@venienergia.fi

We will ask that you confirm your identity or provide further information before we let you exercise your rights with us. We do this to make sure that we are giving access to your personal data only to you – and not somebody else who is pretending to be you.

Complaints

If you are of the opinion that our processing of personal data does not accord with what we have described or in some other manner violates the personal data protection legislation, then you can complain to the Norwegian Data Protection Authority. More information on how to contact the Norwegian Data Protection Authority can be found at their Web site.

Changes

We will periodically possibly update the data protection declaration in order to reflect any possible changes at the Web site, to our Web site policies or if changes to governmental regulations require it. In the event of significant changes, we will provide individual notifications in the services that are affected

 

 

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